Dell MD3620f recovery
This has been sitting in my drafts since February so I'll just publish it. You can work it out. tl;dr reflash firmware via serial scsi rescan SCAN fc on linux https://linoxide.com/scandetect-luns-redhat-linux-outputs-remember/ https://www.thegeekdiary.com/how-to-identify-the-hba-cardsports-and-wwn-in-rheloel/ http://www.andrewparisio.com/2013/02/dell-md3620f-mini-review.html look at install scripts.. centos? no install redhat, nonsense to get licence, enable repos, install required tools.. Dell DVD image, install java magmt tools install a bunch of X yum.log.. Feb 21 00:21:10 Installed: atk-2.28.1-2.el7.x86_64 Feb 21 00:21:10 Installed: libjpeg-turbo-1.2.90-8.el7.x86_64 Feb 21 00:21:10 Installed: mesa-libglapi-18.3.4-12.el7_9.x86_64 Feb 21 00:21:10 Installed: hicolor-icon-theme-0.12-7.el7.noarch Feb 21 00:21:11 Installed: fontpackages-filesystem-1.44-8.el7.noarch Feb 21 00:21:11 Installed: libwayland-client-1.15.0-1.el7.x86_64 Feb 21 00:21:11 Installed: libusbx-1.0.21-1.el7.x86_64 Feb 21 00:21:11 Installed: 1:libglvnd-1.0.1-0.8.git5baa1e5.el7.x86_64 Feb 21 00:21:11 Installed: libxshmfence-1.2-1.el7.x86_64 Feb 21 00:21:11 Installed: libICE-1.0.9-9.el7.x86_64 Feb 21 00:21:12 Installed: pixman-0.34.0-1.el7.x86_64 Feb 21 00:21:12 Installed: libwayland-server-1.15.0-1.el7.x86_64 Feb 21 00:21:12 Installed: libSM-1.2.2-2.el7.x86_64 Feb 21 00:21:12 Installed: libgusb-0.2.9-1.el7.x86_64 Feb 21 00:21:12 Installed: libwayland-cursor-1.15.0-1.el7.x86_64 Feb 21 00:21:12 Installed: abattis-cantarell-fonts-0.0.25-1.el7.noarch Feb 21 00:21:13 Installed: dejavu-fonts-common-2.33-6.el7.noarch Feb 21 00:21:13 Installed: dejavu-sans-fonts-2.33-6.el7.noarch Feb 21 00:21:14 Installed: fontconfig-2.13.0-4.3.el7.x86_64 Feb 21 00:21:18 Installed: gnome-icon-theme-3.12.0-1.el7.noarch Feb 21 00:21:18 Installed: jasper-libs-1.900.1-33.el7.x86_64 Feb 21 00:21:19 Installed: libX11-common-1.6.7-4.el7_9.noarch Feb 21 00:21:19 Updated: subscription-manager-rhsm-certificates-1.24.50-1.el7_9.x86_64 Feb 21 00:21:19 Updated: subscription-manager-rhsm-1.24.50-1.el7_9.x86_64 Feb 21 00:21:20 Updated: subscription-manager-1.24.50-1.el7_9.x86_64 Feb 21 00:21:20 Installed: rarian-0.8.1-11.el7.x86_64 Feb 21 00:21:21 Installed: rarian-compat-0.8.1-11.el7.x86_64 Feb 21 00:21:22 Installed: lcms2-2.6-3.el7.x86_64 Feb 21 00:21:22 Installed: colord-libs-1.3.4-2.el7.x86_64 Feb 21 00:21:22 Installed: jbigkit-libs-2.0-11.el7.x86_64 Feb 21 00:21:22 Installed: libtiff-4.0.3-35.el7.x86_64 Feb 21 00:21:22 Installed: dconf-0.28.0-4.el7.x86_64 Feb 21 00:21:23 Installed: libepoxy-1.5.2-1.el7.x86_64 Feb 21 00:21:23 Installed: libthai-0.1.14-9.el7.x86_64 Feb 21 00:21:23 Installed: libwayland-egl-1.15.0-1.el7.x86_64 Feb 21 00:21:23 Installed: fribidi-1.0.2-1.el7_7.1.x86_64 Feb 21 00:21:23 Installed: libpciaccess-0.14-1.el7.x86_64 Feb 21 00:21:23 Installed: libdrm-2.4.97-2.el7.x86_64 Feb 21 00:21:24 Installed: mesa-libgbm-18.3.4-12.el7_9.x86_64 Feb 21 00:21:24 Installed: avahi-libs-0.6.31-20.el7.x86_64 Feb 21 00:21:24 Installed: 1:cups-libs-1.6.3-51.el7.x86_64 Feb 21 00:21:24 Installed: psmisc-22.20-17.el7.x86_64 Feb 21 00:21:25 Installed: GConf2-3.2.6-8.el7.x86_64 Feb 21 00:21:25 Installed: graphite2-1.3.10-1.el7_3.x86_64 Feb 21 00:21:25 Installed: harfbuzz-1.7.5-2.el7.x86_64 Feb 21 00:21:25 Installed: nettle-2.7.1-9.el7_9.x86_64 Feb 21 00:21:26 Installed: libmodman-2.0.1-8.el7.x86_64 Feb 21 00:21:26 Installed: libproxy-0.4.11-11.el7.x86_64 Feb 21 00:21:46 Installed: adwaita-cursor-theme-3.28.0-1.el7.noarch Feb 21 00:21:53 Installed: adwaita-icon-theme-3.28.0-1.el7.noarch Feb 21 00:21:53 Installed: libXau-1.0.8-2.1.el7.x86_64 Feb 21 00:21:53 Installed: libxcb-1.13-1.el7.x86_64 Feb 21 00:21:54 Installed: libX11-1.6.7-4.el7_9.x86_64 Feb 21 00:21:54 Installed: libXext-1.3.3-3.el7.x86_64 Feb 21 00:21:54 Installed: libXrender-0.9.10-1.el7.x86_64 Feb 21 00:21:54 Installed: gdk-pixbuf2-2.36.12-3.el7.x86_64 Feb 21 00:21:54 Installed: libXfixes-5.0.3-1.el7.x86_64 Feb 21 00:21:55 Installed: libXdamage-1.1.4-4.1.el7.x86_64 Feb 21 00:21:55 Installed: libXi-1.7.9-1.el7.x86_64 Feb 21 00:21:55 Installed: libXcursor-1.1.15-1.el7.x86_64 Feb 21 00:21:55 Installed: gtk-update-icon-cache-3.22.30-6.el7.x86_64 Feb 21 00:21:55 Installed: libXrandr-1.5.1-2.el7.x86_64 Feb 21 00:21:55 Installed: libXinerama-1.1.3-2.1.el7.x86_64 Feb 21 00:21:55 Installed: libXcomposite-0.4.4-4.1.el7.x86_64 Feb 21 00:21:56 Installed: libXtst-1.2.3-1.el7.x86_64 Feb 21 00:21:56 Installed: at-spi2-core-2.28.0-1.el7.x86_64 Feb 21 00:21:56 Installed: at-spi2-atk-2.26.2-1.el7.x86_64 Feb 21 00:21:56 Installed: libnotify-0.7.7-1.el7.x86_64 Feb 21 00:21:56 Installed: libXft-2.3.2-2.el7.x86_64 Feb 21 00:21:56 Installed: libXxf86vm-1.1.4-1.el7.x86_64 Feb 21 00:21:57 Installed: 1:libglvnd-glx-1.0.1-0.8.git5baa1e5.el7.x86_64 Feb 21 00:21:57 Installed: mesa-libGL-18.3.4-12.el7_9.x86_64 Feb 21 00:21:57 Installed: 1:libglvnd-egl-1.0.1-0.8.git5baa1e5.el7.x86_64 Feb 21 00:21:57 Installed: mesa-libEGL-18.3.4-12.el7_9.x86_64 Feb 21 00:21:57 Installed: cairo-1.15.12-4.el7.x86_64 Feb 21 00:21:58 Installed: pango-1.42.4-4.el7_7.x86_64 Feb 21 00:21:58 Installed: cairo-gobject-1.15.12-4.el7.x86_64 Feb 21 00:21:58 Installed: librsvg2-2.40.20-1.el7.x86_64 Feb 21 00:22:02 Installed: gtk2-2.24.31-1.el7.x86_64 Feb 21 00:22:02 Installed: pycairo-1.8.10-8.el7.x86_64 Feb 21 00:22:02 Installed: python-gobject-3.22.0-1.el7_4.1.x86_64 Feb 21 00:22:02 Installed: xcb-util-0.4.0-2.el7.x86_64 Feb 21 00:22:02 Installed: startup-notification-0.12-8.el7.x86_64 Feb 21 00:22:02 Installed: usermode-gtk-1.111-6.el7.x86_64 Feb 21 00:22:03 Installed: gsettings-desktop-schemas-3.28.0-3.el7.x86_64 Feb 21 00:22:03 Installed: json-glib-1.4.2-2.el7.x86_64 Feb 21 00:22:21 Installed: xkeyboard-config-2.24-1.el7.noarch Feb 21 00:22:21 Installed: libxkbcommon-0.7.1-3.el7.x86_64 Feb 21 00:22:22 Installed: trousers-0.3.14-2.el7.x86_64 Feb 21 00:22:22 Installed: gnutls-3.3.29-9.el7_6.x86_64 Feb 21 00:22:22 Installed: glib-networking-2.56.1-1.el7.x86_64 Feb 21 00:22:22 Installed: libsoup-2.62.2-2.el7.x86_64 Feb 21 00:22:23 Installed: rest-0.8.1-2.el7.x86_64 Feb 21 00:22:24 Installed: gtk3-3.22.30-6.el7.x86_64 Feb 21 00:22:24 Installed: rhsm-gtk-1.24.50-1.el7_9.x86_64 Feb 21 00:22:24 Installed: subscription-manager-gui-1.24.50-1.el7_9.x86_64 Feb 21 01:21:26 Installed: libXt-1.1.5-3.el7.x86_64 Feb 21 01:21:26 Installed: libXmu-1.1.2-2.el7.x86_64 Feb 21 01:21:26 Installed: libXpm-3.5.12-1.el7.x86_64 Feb 21 01:21:26 Installed: libXaw-1.0.13-4.el7.x86_64 Feb 21 01:21:26 Installed: xterm-295-3.el7_9.1.x86_64 Feb 21 01:22:04 Installed: 1:xorg-x11-xauth-1.0.9-1.el7.x86_64 Feb 21 16:09:00 Installed: libXv-1.0.11-1.el7.x86_64 Feb 21 16:09:00 Installed: libdmx-1.1.3-3.el7.x86_64 Feb 21 16:09:00 Installed: libXxf86misc-1.0.3-7.1.el7.x86_64 Feb 21 16:09:00 Installed: libXxf86dga-1.1.4-2.1.el7.x86_64 Feb 21 16:09:01 Installed: xorg-x11-utils-7.5-23.el7.x86_64 Feb 21 16:38:16 Installed: unzip-6.0-24.el7_9.x86_64 ssh forwarding.. xauth /opt/dell/mdstoragesoftware/mdstoragemanager/client/SMclient 2.5" array, disks stuck in bypass mode. (auto) create array/host fails, need 11 disks ;find that you can't create array without ~11 disks, don't have enouh. switch to 3.5" array chassis ; use 3.5chassis, works.. only with one controller. still fails! manual create group instead of pool, R0 rescan-scsi-bus.sh $ sudo rescan-scsi-bus.sh Scanning SCSI subsystem for new devices Scanning host 0 for SCSI target IDs 0 1 2 3 4 5 6 7, all LUNs Scanning host 1 for SCSI target IDs 0 1 2 3 4 5 6 7, all LUNs Scanning host 2 for all SCSI target IDs, all LUNs Scanning for device 2 0 3 0 ... NEW: Host: scsi2 Channel: 00 Id: 03 Lun: 00 Vendor: DELL Model: MD36xxf Rev: 0820 Type: Direct-Access ANSI SCSI revision: 05 Scanning for device 2 0 3 31 ... OLD: Host: scsi2 Channel: 00 Id: 03 Lun: 31 Vendor: DELL Model: Universal Xport Rev: 0820 Type: Direct-Access ANSI SCSI revision: 05 1 new or changed device(s) found. [2:0:3:0] 0 remapped or resized device(s) found. $ sudo fdisk -l /dev/sda Disk /dev/sda: 4.88 TiB, 5347976675328 bytes, 10445266944 sectors Disk model: MD36xxf Units: sectors of 1 * 512 = 512 bytes Sector size (logical/physical): 512 bytes / 512 bytes I/O size (minimum/optimal): 512 bytes / 512 bytes test, working? BADBLOCKS test 32 bit issues running.. add other controller.. FC connection to host, going up down Feb 22 03:41:10 r710-c kernel: [91363.881899] lpfc 0000:07:00.0: 0:1305 Link Down Event x4 received Data: x4 x20 x800 00 x0 x0 Feb 22 03:41:40 r710-c kernel: [91394.172392] rport-2:0-0: blocked FC remote port time out: removing target and savi ng binding Feb 22 03:41:40 r710-c kernel: [91394.172553] lpfc 0000:07:00.0: 0:(0):0203 Devloss timeout on WWPN 20:14:f0:1f:af:e6 :c1:cf NPort x0000e1 Data: x0 x8 x0 Feb 22 03:41:48 r710-c kernel: [91402.624296] lpfc 0000:07:00.0: 0:1303 Link Up Event x5 received Data: x5 x1 x10 x2 x0 x0 0 Feb 22 03:41:48 r710-c kernel: [91402.624304] lpfc 0000:07:00.0: 0:1309 Link Up Event npiv not supported in loop topo logy Feb 22 03:41:48 r710-c kernel: [91402.633358] scsi 2:0:0:31: Direct-Access DELL Universal Xport 0784 PQ: 0 A NSI: 5 Feb 22 03:41:48 r710-c kernel: [91402.634504] scsi 2:0:0:31: Attached scsi generic sg0 type 0 Feb 22 03:42:02 r710-c kernel: [91415.904373] lpfc 0000:07:00.0: 0:1305 Link Down Event x6 received Data: x6 x20 x800 00 x0 x0 Feb 22 03:42:02 r710-c kernel: [91415.936571] lpfc 0000:07:00.0: 0:1303 Link Up Event x7 received Data: x7 x1 x10 x2 x0 x0 0 Feb 22 03:42:02 r710-c kernel: [91415.936578] lpfc 0000:07:00.0: 0:1309 Link Up Event npiv not supported in loop topo logy Feb 22 03:42:56 r710-c kernel: [91469.742779] lpfc 0000:07:00.0: 0:1305 Link Down Event x8 received Data: x8 x20 x800 00 x0 x0 Feb 22 03:43:26 r710-c kernel: [91500.665121] rport-2:0-0: blocked FC remote port time out: removing target and savi ng binding Feb 22 03:43:26 r710-c kernel: [91500.665304] lpfc 0000:07:00.0: 0:(0):0203 Devloss timeout on WWPN 20:14:f0:1f:af:e6 :c1:cf NPort x0000e1 Data: x0 x8 x0 Feb 22 03:43:34 r710-c kernel: [91508.508652] lpfc 0000:07:00.0: 0:1303 Link Up Event x9 received Data: x9 x1 x10 x2 x0 x0 0 Feb 22 03:43:34 r710-c kernel: [91508.508659] lpfc 0000:07:00.0: 0:1309 Link Up Event npiv not supported in loop topo logy Feb 22 03:43:34 r710-c kernel: [91508.517684] scsi 2:0:0:31: Direct-Access DELL Universal Xport 0784 PQ: 0 A NSI: 5 Feb 22 03:43:34 r710-c kernel: [91508.518820] scsi 2:0:0:31: Attached scsi generic sg0 type 0 Feb 22 03:47:00 r710-c boinc[61107]: message repeated 1783 times: [ No protocol specified] Feb 22 03:47:01 r710-c CRON[82511]: (root) CMD ( test -x /etc/cron.daily/popularity-contest && /etc/cron.daily/popu larity-contest --crond) Feb 22 03:47:01 r710-c boinc[61107]: No protocol specified Feb 22 03:47:04 r710-c kernel: [91717.924342] ata1: SATA link down (SStatus 0 SControl 300) Feb 22 03:47:04 r710-c kernel: [91718.324277] ata1: SATA link down (SStatus 0 SControl 300) Feb 22 03:47:06 r710-c kernel: [91720.341566] ata2: failed to resume link (SControl 0) Feb 22 03:47:06 r710-c kernel: [91720.352346] ata2: SATA link down (SStatus 4 SControl 0) Feb 22 03:47:07 r710-c kernel: [91721.449505] ata2: failed to resume link (SControl 0) Feb 22 03:47:07 r710-c kernel: [91721.460274] ata2: SATA link down (SStatus 4 SControl 0) Feb 22 03:48:54 r710-c kernel: [91827.923638] lpfc 0000:07:00.0: 0:1305 Link Down Event xa received Data: xa x20 x800 00 x0 x0 Feb 22 03:49:25 r710-c kernel: [91859.052945] rport-2:0-0: blocked FC remote port time out: removing target and savi ng binding Feb 22 03:49:25 r710-c kernel: [91859.053124] lpfc 0000:07:00.0: 0:(0):0203 Devloss timeout on WWPN 20:14:f0:1f:af:e6 :c1:cf NPort x0000e1 Data: x0 x8 x0 Feb 22 03:49:56 r710-c kernel: [91890.538032] lpfc 0000:07:00.0: 0:1303 Link Up Event xb received Data: xb x1 x10 x2 x0 x0 0 Feb 22 03:49:56 r710-c kernel: [91890.538048] lpfc 0000:07:00.0: 0:1309 Link Up Event npiv not supported in loop topo logy Feb 22 03:49:56 r710-c kernel: [91890.547337] scsi 2:0:0:31: Direct-Access DELL Universal Xport 0784 PQ: 0 A NSI: 5 Feb 22 03:49:56 r710-c kernel: [91890.548568] scsi 2:0:0:31: Attached scsi generic sg0 type 0 Feb 22 03:56:52 r710-c kernel: [92306.504281] ata1: SATA link down (SStatus 0 SControl 300) Feb 22 03:56:53 r710-c kernel: [92306.888292] ata1: SATA link down (SStatus 0 SControl 300) Feb 22 03:56:55 r710-c kernel: [92308.821535] ata2: failed to resume link (SControl 0) Feb 22 03:56:55 r710-c kernel: [92308.832306] ata2: SATA link down (SStatus 4 SControl 0) Feb 22 03:56:56 r710-c kernel: [92309.937537] ata2: failed to resume link (SControl 0) Feb 22 03:56:56 r710-c kernel: [92309.948299] ata2: SATA link down (SStatus 4 SControl 0) Feb 22 03:57:36 r710-c kernel: [92350.333652] lpfc 0000:07:00.0: 0:1305 Link Down Event xc received Data: xc x20 x800 00 x0 x0 Feb 22 03:58:07 r710-c kernel: [92381.275162] rport-2:0-0: blocked FC remote port time out: removing target and savi ng binding Feb 22 03:58:07 r710-c kernel: [92381.275328] lpfc 0000:07:00.0: 0:(0):0203 Devloss timeout on WWPN 20:14:f0:1f:af:e6 :c1:cf NPort x0000e1 Data: x0 x8 x0 Feb 22 03:58:56 r710-c kernel: [92429.799363] lpfc 0000:07:00.0: 0:1303 Link Up Event xd received Data: xd x1 x10 x2 x0 x0 0 Feb 22 03:58:56 r710-c kernel: [92429.799376] lpfc 0000:07:00.0: 0:1309 Link Up Event npiv not supported in loop topo logy Feb 22 03:58:56 r710-c kernel: [92429.809302] scsi 2:0:1:31: Direct-Access DELL Universal Xport 0784 PQ: 0 A NSI: 5 Feb 22 03:58:56 r710-c kernel: [92429.810089] scsi 2:0:1:31: Attached scsi generic sg0 type 0 Feb 22 03:59:13 r710-c kernel: [92446.822200] lpfc 0000:07:00.0: 0:1305 Link Down Event xe received Data: xe x20 x800 00 x0 x0 Feb 22 03:59:43 r710-c kernel: [92477.527770] rport-2:0-1: blocked FC remote port time out: removing target and savi ng binding Feb 22 03:59:43 r710-c kernel: [92477.527945] lpfc 0000:07:00.0: 0:(0):0203 Devloss timeout on WWPN 20:16:f0:1f:af:e6 :c1:cf NPort x0000e1 Data: x0 x8 x0 Feb 22 03:59:46 r710-c kernel: [92479.829976] ata1: SATA link down (SStatus 0 SControl 300) Feb 22 03:59:46 r710-c kernel: [92480.206404] ata1: SATA link down (SStatus 0 SControl 300) Feb 22 03:59:48 r710-c kernel: [92482.103593] ata2: failed to resume link (SControl 0) Feb 22 03:59:48 r710-c kernel: [92482.114373] ata2: SATA link down (SStatus 4 SControl 0) Feb 22 03:59:49 r710-c kernel: [92483.219541] ata2: failed to resume link (SControl 0) Feb 22 03:59:49 r710-c kernel: [92483.230308] ata2: SATA link down (SStatus 4 SControl 0) Feb 22 04:08:26 r710-c kernel: [93000.521256] lpfc 0000:07:00.0: 0:1303 Link Up Event xf received Data: xf x1 x10 x2 x0 x0 0 Feb 22 04:08:26 r710-c kernel: [93000.521268] lpfc 0000:07:00.0: 0:1309 Link Up Event npiv not supported in loop topo logy Feb 22 04:08:26 r710-c kernel: [93000.530043] scsi 2:0:1:31: Direct-Access DELL Universal Xport 0784 PQ: 0 A NSI: 5 Feb 22 04:08:26 r710-c kernel: [93000.530919] scsi 2:0:1:31: Attached scsi generic sg0 type 0 Feb 22 04:08:36 r710-c kernel: [93009.697931] lpfc 0000:07:00.0: 0:1305 Link Down Event x10 received Data: x10 x20 x8 0000 x0 x0 Feb 22 04:09:07 r710-c kernel: [93040.708429] rport-2:0-1: blocked FC remote port time out: removing target and savi ng binding Feb 22 04:09:07 r710-c kernel: [93040.708590] lpfc 0000:07:00.0: 0:(0):0203 Devloss timeout on WWPN 20:16:f0:1f:af:e6 :c1:cf NPort x000002 Data: x0 x8 x0 Feb 22 04:09:16 r710-c kernel: [93049.945080] lpfc 0000:07:00.0: 0:1303 Link Up Event x11 received Data: x11 x1 x10 x 2 x0 x0 0 Feb 22 04:09:16 r710-c kernel: [93049.945092] lpfc 0000:07:00.0: 0:1309 Link Up Event npiv not supported in loop topo logy Feb 22 04:09:16 r710-c kernel: [93049.954400] scsi 2:0:1:31: Direct-Access DELL Universal Xport 0784 PQ: 0 A NSI: 5 Feb 22 04:09:16 r710-c kernel: [93049.955256] scsi 2:0:1:31: Attached scsi generic sg0 type 0 Feb 22 04:15:49 r710-c kernel: [93442.622849] lpfc 0000:07:00.0: 0:1305 Link Down Event x12 received Data: x12 x20 x8 0000 x0 x0 Feb 22 04:16:19 r710-c kernel: [93472.821524] rport-2:0-1: blocked FC remote port time out: removing target and savi ng binding Feb 22 04:16:19 r710-c kernel: [93472.821698] lpfc 0000:07:00.0: 0:(0):0203 Devloss timeout on WWPN 20:16:f0:1f:af:e6 :c1:cf NPort x0000e1 Data: x0 x8 x0 Feb 22 04:16:54 r710-c boinc[61107]: message repeated 1776 times: [ No protocol specified] tiumeouts after plugging in other controller.. crashing? rebooting? https://downloads.dell.com/manuals/common/powervault-md3600f_owner%27s%20manual_en-us.pdf Got the array, one controller not working, IP conflicts.. unresponsive lockdown mode DB wrong version than expected controller removed try using SAS module, can't mix recovery guru issues, only detect one IP at a time UPGRADE? refuses.. try older, no, bridge FW.. no.. didn;t think to take screenshots.. got it "working" with one contoller, via FC something about SD card recovery. opened lids, imaged both SD cards, reflashed broken unit SD, still failes DB issues. https://blog.workinghardinit.work/2013/11/28/upgrading-the-dell-md3600f-controller-firmware-using-the-modular-disk-storage-manager/ AMW? clear recovery? can't access that. CLI? https://www.dell.com/support/manuals/en-ca/powervault-md3420/34xx_38xx_cli_pub/download-storagearray-firmwarenvsram?guid=guid-a993c52e-f583-4d69-bf87-415d75b6124a&lang=en-us find semicolon required. refuses to send firmware Worked out serial pinout (TX/RX), PS/2 hacked mouse cable, meter, voltage ~3V doesn't work, use pin connection, one at a time, find the TX pin work out baud rate, 115k.. IconSendInfeasibleException Find pages like https://community.spiceworks.com/topic/1479240-powervalut-md-3000i-controller-reset "When you get the following error on a controller it has failed & there is no recovery of the controller." https://www.dell.com/community/DELL-EMC-Storage-Forum/reset-setting-md-3000i/td-p/3691284 Anoher link: https://www.dell.com/community/DELL-EMC-Storage-Forum/reset-setting-md-3000i/td-p/3691284 includes: http://lists.us.dell.com/pipermail/linux-poweredge/2009-January/038389.html Connect the serial cable to a terminal emulator of your choice and set to 115200,8,N,1 with flow control = none. Power on the MD3000i and press "CTRL B" when it starts to boot. Type 10 and hit enter for "Serial Interface Mode Menu" Type 1 and hit enter for "Console Only" Type Q and hit enter to exit Type R and hit enter to reboot. Watch the boot sequence and when you see "sodMain complete", hit enter and type "sysWipeZero 1" and hit enter. The system will reset and go back to default settings. didn't help.. https://community.spiceworks.com/topic/1783884-dell-md3000i-array-issue https://www.ibm.com/mysupport/s/question/0D50z00006LL1LoCAL/ds5020-boot-loop?language=en_US I was able to resolve the issue by upgrading the firmware on the device. The following post outlines how to update firmware through a serial connection. https://ibmsf.force.com/mysupport/s/question/0D50z00006LL03PCAT describes my problem: "I have a DS5020 with 2 controllers. I have tried to leave 1 controller out of the chassis and work with a single controller however both present the same issue. I have done a lemClearLockdown which then reboots the controller but then it goes into the same boot loop until the maximum. I am just trying to do a sysWipe and get the system back to a fresh state. I dont care about any data housed on it." I also had to made my own Serial to PS/2 cable to connect. Below are the pin outs for the cable used: PS/2 <> COM 1 <> 3 2 <> 2 3 <> 5 4 <> 4 5 <> 5 wierd PS2 pinout.. https://community.spiceworks.com/topic/2127714-dell-md3200i-4-port-iscsi-controller-won-t-login-via-cli Based on the serial capture that you posted your MD3200i doesn’t have a filesystem configuration on it. Now you also stated that you are trying to reset this with no drives in the system. You must have 4 drives minimum in your MD3200i, in slots 0-3. If you are looking at your MD3200i from the front slots 0-3 are the first 4 slots on the left side of your chassis. download firmware "PowerVault_MD32_MD36_Series_Firmware_08_20_24_60" refused to install any method. Serial access https://www.reddit.com/r/homelab/comments/9vgkjh/completely_locked_out_of_md3000_even_in_the/ break, escape. login\ need the creds.. "MD3000 VXworks login" https://www.dell.com/community/PowerVault/PowerVault-MD3200-VxWorks-ShellUsr-Login/td-p/4466992/page/2 https://www.reddit.com/r/homelab/comments/9vgkjh/completely_locked_out_of_md3000_even_in_the/ https://www.orangecomputers.com/node/?command=kb&docid=30 shellUsr and DF4m/2> 2 permanant. xmodem select files, transfer.. MD3600f_MD3620f_Firmware_Package_07_84_47_60. 100% 33MB 78.7MB/s 00:00 MD3600f_MD3620f_Firmware_Package_07_84_53_60. 100% 33MB 33.6MB/s 00:00 MD3600f_MD3620f_Firmware_Package_08_20_24_60. 100% 35MB 95.3MB/s 00:00 MD3600f_MD3620f_NVSRAM_N26X0-784890-904.dlp 100% 27KB 18.5MB/s 00:00 MD3600f_MD3620f_NVSRAM_N26X0_820890_908.dlp 100% 30KB 17.0MB/s 00:00 enabled verbose boot looked better reboot scrollback too short.. (change to unlimited.. still lost) 02/26/22-05:49:08 (tRAID): ERROR: findChannelFromIocPhy: channel not found, ioc=0, phy=2 02/26/22-05:49:08 (tRAID): ERROR: findChannelFromIocPhy: channel not found, ioc=0, phy=3 02/26/22-05:49:08 (tRAID): ERROR: findChannelFromIocPhy: channel not found, ioc=0, phy=4 02/26/22-05:49:08 (tRAID): ERROR: findChannelFromIocPhy: channel not found, ioc=0, phy=5 02/26/22-05:49:08 (tRAID): ERROR: findChannelFromIocPhy: channel not found, ioc=0, phy=6 02/26/22-05:49:08 (tRAID): ERROR: findChannelFromIocPhy: channel not found, ioc=0, phy=7 02/26/22-05:49:09 (IOSched): NOTE: SAS Expander Added: expDevHandle:x11 enclHandle:x2 numPhys:25 port:2 ioc:0 chann el:0 numEntries:22 02/26/22-05:49:09 (tSasExpChk): NOTE: Local Expander Firmware Version: 00.00.80.10 02/26/22-05:49:09 (tSasExpChk): NOTE: Download Expander firmware image 02/26/22-05:49:17 (tSasExpChk): NOTE: Configuration of expander complete. This controller's expander will reboot.. . 02/26/22-05:49:17 (tSasExpChk): NOTE: sasnBaseboardExpanderManage: exp firmware and/or config pages was successfull y updated, channel:0 returnCode:40 02/26/22-05:49:23 (IOSched): WARN: SAS Expander Removed: ch:0 expDevHandle:x11 enclHandle:x2 numPhys:25 port:2 ioc: 0 numEntries:13 02/26/22-05:49:28 (IOSched): NOTE: SAS Expander Added: expDevHandle:x11 enclHandle:x2 numPhys:25 port:2 ioc:0 chann el:0 numEntries:22 02/26/22-05:49:29 (tSasExpChk): NOTE: Local Expander Firmware Version: 00.00.80.16 02/26/22-05:49:29 (tSasExpChk): NOTE: Enabling this controller's expander phys, channel=0 02/26/22-05:49:29 (tSasDiscCom): NOTE: SAS: Initial Discovery Complete Time: 56 seconds since last power on/reset, 23 seconds since sas instantiated 02/26/22-05:49:29 (tRAID): NOTE: CrushMemoryPoolMgr: platform and memory (CPU MemSize:2048), adjusted allocating si ze to 262144 for CStripes 02/26/22-05:49:29 (sasEnPhys): NOTE: sasEnableDrivePhysTask: 12 phys enabled on channel 0 02/26/22-05:49:34 (tRAID): SOD: Instantiation Phase Complete 02/26/22-05:49:30 (tRAID): WARN: No attempt made to open Inter-Controller Communication Channels 0-0 02/26/22-05:49:30 (tRAID): NOTE: LockMgr Role is Master 02/26/22-05:49:30 (tRAID): NOTE: WWN baseName 0004f01f-afe6c1e0 (valid==>SigMatch) 02/26/22-05:49:30 (tRAID): NOTE: spmEarlyData: No data available 02/26/22-05:49:35 (tRAID): SOD: Pre-Initialization Phase Complete 02/26/22-05:49:31 (tRAID): WARN: BID: Signature are invalid, initializing Eeprom region 02/26/22-05:49:32 (utlTimer1): NOTE: fcnChannelReport ==> -2 -3 -4 -5 02/26/22-05:49:37 (utlTimer1): NOTE: fcnChannelReport ==> =2 =3 =4 =5 SubClass ID 80: Gas Gauging - IT Cfg Before: OCV Wait AftChg 68[ 2] = 17280(sec/10) After: OCV Wait AftChg 68[ 2] = 2880(sec/10) SubClass ID 80: Gas Gauging - IT Cfg Before: Qinv Min Temp 33[ 2] = 100(0.1 C) After: Qinv Min Temp 33[ 2] = 990(0.1 C) SubClass ID 80: Gas Gauging - IT Cfg Before: Qinv Max Temp LSB 32[ 1] = 0x90 After: Qinv Max Temp LSB 32[ 1] = 0xe8 SubClass ID 80: Gas Gauging - IT Cfg Before: Qinv Max Temp MSB 31[ 1] = 0x01 After: Qinv Max Temp MSB 31[ 1] = 0x03 02/26/22-05:49:44 (tRAID): WARN: ACS: testCommunication: Domi Exception caught: IconSendInfeasibleException Error 02/26/22-05:49:44 (tRAID): NOTE: ACS: autoCodeSync(): Process start. Comm Status: 0 02/26/22-05:49:44 (tRAID): WARN: ACS: autoCodeSync(): Skipped since alt not communicating. 02/26/22-05:49:44 (tRAID): NOTE: iocfi: Peering Disabled (Alt Unavailable) 02/26/22-05:49:49 (tRAID): SOD: Code Synchronization Initialization Phase Complete 02/26/22-05:49:45 (NvpsPersistentSyncM): NOTE: NVSRAM Persistent Storage updated successfully 02/26/22-05:49:45 (tRAID): NOTE: SAFE: Process new features 02/26/22-05:49:45 (tRAID): NOTE: SAFE: Process legacy features 02/26/22-05:49:46 (tRAID): NOTE: PSTOR: Pstor bootstrap detected mismatch in pstor size b/w previous and current so d 02/26/22-05:49:46 (tRAID): NOTE: dirty data flag = 0x0, backup status = 0x0 02/26/22-05:49:46 (tRAID): NOTE: Logical device migration for cache downgrade 02/26/22-05:49:46 (bdbmBGTask): ERROR: sendFreezeStateToAlternate: Exception IconSendInfeasibleException Error 02/26/22-05:49:46 (tRAID): NOTE: SPM acquireObjects exception: IconSendInfeasibleException Error 02/26/22-05:49:46 (tRAID): NOTE: sas: Peering Disabled (Alt unavailable) 02/26/22-05:49:46 (tRAID): NOTE: fcn: Peering Disabled (Alt Unavailable) 02/26/22-05:49:46 (tRAID): NOTE: ion: Peering Disabled (Alt Unavailable) 02/26/22-05:49:47 (tRAID): WARN: Unable to intialize mirror device 02/26/22-05:49:47 (tRAID): NOTE: CacheMgr::cacheOpenMirrorDevice:: mirror device 0xfffffff 02/26/22-05:49:47 (tRAID): WARN: isCacheStoreMismatch: 1, Mirroring: 0, CacheStartAddr Mismatch: 1,CacheSize Mismat ch: 1 02/26/22-05:49:47 (tRAID): WARN: CCM: validateCacheMem() CacheStore mismatch 02/26/22-05:49:47 (tRAID): NOTE: CCM: validateCacheMem() cache memory is invalid 02/26/22-05:49:47 (tRAID): NOTE: CCM: validateCacheMem() Initializing my partition 02/26/22-05:49:47 (tRAID): WARN: CCM: initialize() - exchangeRestoreStatusAlt caught IconSendInfeasibleException Er ror 02/26/22-05:49:47 (tRAID): WARN: CCM Failed to notify the alternate to update Cache Store in pstor, writeCacheStore ToPstor() caught IconSendInfeasibleException Error 02/26/22-05:49:47 (tRAID): NOTE: CCM: sodClearMOSIntentsAlt(), failure clearing MOS intents on alt 02/26/22-05:49:47 (tRAID): WARN: Unable to intialize mirror device 02/26/22-05:49:47 (tRAID): NOTE: CacheMgr::cacheOpenMirrorDevice:: mirror device 0xfffffff 02/26/22-05:49:48 (tRAID): NOTE: doRecovery: myMemory:1, IORCB:0, NEW:0, OLD:0 02/26/22-05:49:48 (tRAID): WARN: CCM Failed to notify the alternate to update Cache Store in pstor, writeCacheStore ToPstor() caught IconSendInfeasibleException Error 02/26/22-05:49:48 (tRAID): NOTE: Writing persistent reservation manager header 02/26/22-05:49:49 (IWTask): NOTE: UWMgr: IW log drive 0x10000 created 02/26/22-05:49:49 (IWTask): NOTE: UWMgr: IW log drive 0x10001 created 02/26/22-05:49:49 (tRAID): WARN: CCM Failed to notify the alternate to update Cache Store in pstor, writeCacheStore ToPstor() caught IconSendInfeasibleException Error 02/26/22-05:49:59 (tRAID): WARN: arvm::AsyncMirrorManager::initialize caught IconSendInfeasibleException Error 02/26/22-05:50:00 (tRAID): NOTE: Exception caught sending size to alt FCM initialize IconSendInfeasibleException Er ror 02/26/22-05:50:00 (tRAID): NOTE: DiagVolManager::initialize: Exception - Alt controller not ready 02/26/22-05:50:01 (tRAID): NOTE: MIB creation complete - size 15 02/26/22-05:50:05 (tRAID): SOD: Initialization Phase Complete ============================================== Title: Disk Array Controller Copyright 2008-2017 NetApp, Inc. All Rights Reserved. Name: RC Version: 08.20.24.60 Date: 04/13/2017 Time: 18:11:47 CDT Models: 2660 Manager: devmgr.v1120api13.Manager ============================================== 02/26/22-05:50:05 (tRAID): sodMain Normal sequence finished, elapsed time = 58 seconds 02/26/22-05:50:05 (tRAID): sodMain complete 02/26/22-05:50:02 (ProcessHandlers): WARN: CCM: backupStorageAvailable() caught IconSendInfeasibleException Error 02/26/22-05:50:02 (ProcessHandlers): NOTE: vdm::CrushTaskCoordinationManager::handleEvent(1) - Exception N4domi27Ic onSendInfeasibleExceptionE - IconSendInfeasibleException Error 02/26/22-05:50:02 (ProcessHandlers): NOTE: vdm::CrushTaskCoordinationManager::handleEvent(2) - Exception N4domi27Ic onSendInfeasibleExceptionE - IconSendInfeasibleException Error 02/26/22-05:50:02 (ccmEventTask): WARN: CCM Failed to notify the alternate to update Cache Store in pstor, writeCac heStoreToPstor() caught IconSendInfeasibleException Error 02/26/22-05:50:02 (ccmEventTask): WARN: CCM Failed to notify the alternate to update Cache Store in pstor, writeCac heStoreToPstor() caught IconSendInfeasibleException Error 02/26/22-05:50:02 (ccmEventTask): WARN: CCM Failed to notify the alternate to update Cache Store in pstor, writeCac heStoreToPstor() caught IconSendInfeasibleException Error 02/26/22-05:50:02 (ccmEventTask): WARN: CCM Failed to notify the alternate to update Cache Store in pstor, writeCac heStoreToPstor() caught IconSendInfeasibleException Error 02/26/22-05:50:02 (ProcessHandlers): NOTE: SYMbol available 02/26/22-05:50:02 (dsmUpgrade): NOTE: DSM: Async upgrade completed (0 drives, 0 requested) 02/26/22-05:50:10 (ProcessHandlers): SOD: sodComplete Notification Complete 02/26/22-05:50:07 (acsDriveImage): NOTE: ACS drv image write start. Drv:0xa0010000,Ver:0x8202460,Reas:3 02/26/22-05:50:10 (bdbmSync): NOTE: OBB Synchronization: Successful 02/26/22-05:50:31 (utlTimer1): WARN: Extended Link Down Timeout on channel 2 02/26/22-05:50:31 (utlTimer1): WARN: Extended Link Down Timeout on channel 3 02/26/22-05:50:31 (utlTimer1): WARN: Extended Link Down Timeout on channel 4 02/26/22-05:50:31 (utlTimer1): WARN: Extended Link Down Timeout on channel 5 02/26/22-05:50:37 (acsDriveImage): NOTE: ACS drv image write complete. 02/26/22-05:55:04 (utlTimer1): NOTE: sasDEClearRecoveryState: -=<###>=- -=<###>=- Instantiating /ram as rawFs, device = 0x1 Formatting /ram for DOSFS Instantiating /ram as rawFs, device = 0x1 Formatting...Retrieved old volume params with %38 confidence: Volume Parameters: FAT type: FAT32, sectors per cluster 0 0 FAT copies, 0 clusters, 0 sectors per FAT Sectors reserved 0, hidden 0, FAT sectors 0 Root dir entries 0, sysId (null) , serial number 10000 Label:" " ... Disk with 1024 sectors of 512 bytes will be formatted with: Volume Parameters: FAT type: FAT12, sectors per cluster 1 2 FAT copies, 1010 clusters, 3 sectors per FAT Sectors reserved 1, hidden 0, FAT sectors 6 Root dir entries 112, sysId VXDOS12 , serial number 10000 Label:" " ... Instantiating /ram as rawFs, device = 0x1 OK. RTC Error: Real-time clock device is not working Adding 13888 symbols for standalone. Length: 0x13c Bytes Version ver03.0A Reset, Power-Up Diagnostics - Loop 1 of 1 3600 Processor DRAM 01 Data lines Passed 02 Address lines Passed 3300 NVSRAM 01 Data lines Passed 4410 Ethernet 82574 1 01 Register read Passed 02 Register address lines Passed 6D40 Bobcat 02 Flash Test Passed 3700 PLB SRAM 01 Data lines Passed 02 Address lines Passed 65D0 Host Channel 1--Tachyon QE8 01 TachLite Register Test Passed 65D1 Host Channel 2--Tachyon QE8 01 TachLite Register Test Passed 65D2 Host Channel 3--Tachyon QE8 01 TachLite Register Test Passed 65D3 Host Channel 4--Tachyon QE8 01 TachLite Register Test Passed 3900 Real-Time Clock 01 RT Clock Tick Passed Diagnostic Manager exited normally. Current date: 06/11/09 time: 15:21:39 Send